Business analyst courses

Learn the work, not just the theory.

Practical, scenario-based courses for business analysts in healthcare and enterprise IT: workflow, data, HL7 and FHIR, UAT, and managing a crisis. Taught by an instructor with 25+ years across telecom, pharma and healthcare.

The course series

Seven courses, built to be taken in order or on their own. Every course is on Udemy.

Process and Workflow course
Course 1

Healthcare Business Analyst Foundations: Process & Workflow

Learn how healthcare operations, workflow and coordination drive performance, from a business analyst's view.

5.5 hours
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Patient Flow and Care course
Course 2

Healthcare Business Analyst Foundations: Patient Flow & Care

Map patient flow, care coordination and process improvement the way healthcare business analysts do it in hospitals.

2 hours
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Patient Data and HL7 course
Course 3

Healthcare Business Analyst Foundations: Patient Data & HL7

Weight unit mismatches cause real dosing errors. Learn to build the HL7 data flow that prevents them.

7 hours
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Finance and KPIs course
Course 4

Healthcare Business Analyst Foundations: Finance & KPIs

A denial isn't the problem, it's the symptom. Learn to trace financial breakdowns back to their root cause.

4 hours
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Course 5

Healthcare Business Analyst Foundations: HL7-FHIR Case Study

Step into the BA role on a hospital HL7-to-FHIR gateway project, from Discovery to Go-Live, artifact by artifact.

10 hours · Watch a lesson above
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Healthcare Vendor Onboarding course
Course 6

Enterprise BA: Healthcare Vendor Onboarding, HL7 and FHIR

Work with an Agile team: requirements, HL7 v2 to FHIR mapping, Jira, UAT and go-live as the BA.

6.5 hours
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Crisis to Continuity course
Course 7 · New

Enterprise BA: Crisis to Continuity

Master a crisis playbook for any company: command center, emergency CAB, triage, communications and post-mortems, then watch it applied in a full simulation.

3.5 hours
Coming soon on Udemy

Where to start

Pick the path that matches the work you do.

New to healthcare BACourses 1 to 4: workflow, patient flow, data and HL7, then finance and KPIs.
Working with HL7 and FHIRCourses 3, 5 and 6: data flow, a gateway case study, then a full Agile team engagement.
Managing incidents and changeCourse 7: the crisis playbook for any company, then a night at a fictional clearing house.

Your instructor

Mo Kammoun is a healthcare IT and interoperability professional with more than 25 years of experience across telecom, pharma and healthcare. He has worked on many mission-critical enterprise projects for internal and external customers, leading and supporting distributed teams around the world.

He teaches only what he has applied in real work. The scenarios in the courses are fictional and created for teaching.

See all courses on Udemy